Cancellation Policy:
- Cancellations can be made up to 7 days prior to the check-in date with a full refund.
- Cancellations made 6-3 days prior to check-in will incur a 50% cancellation fee.
- Cancellations made within 2 days of the check-in date will not be eligible for a refund.
- No-shows or early departures will not be eligible for a refund.
Refund Policy:
- Full refunds will be processed for cancellations made 7 or more days prior to the check-in date.
- Partial refunds of 50% will be provided for cancellations made 6-3 days prior to check-in.
- No refunds will be issued for cancellations made within 2 days of the check-in date or for no-shows/early departures.
- Refunds will be processed back to the original payment method used for the booking.
- Please allow 5-7 business days for refunds to be processed.
Exceptions:
- In the case of extenuating circumstances, such as medical emergencies or travel restrictions, the hotel may waive cancellation fees or provide a full refund at their discretion.
- Guests are advised to purchase travel insurance to cover unexpected events that may require cancellation.
This policy is subject to change, and guests are advised to review the current policy at the time of booking. If you have any questions or concerns, please contact our reservation team at : [email protected]
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